5 Things to Communicate to Patients After the COVID-19 Quarantine As states begin lifting shelter-in-place or stay-at-home restrictions, providers are working on getting their practices back up and running. As you prepare to resume care delivery, keep in mind that patients may be hesitant to return to normal activities – especially ones who feel the risk of exposure to the coronavirus may be high. Communicating your safety measures across all patient touchpoints can be reassuring for patients. This article outlines five key points to communicate. For an extended version of this article, which includes examples that may be used to craft your patient communications and how to reinforce messaging across patient touchpoints, click here. 1. Express Your Commitment to Safety. Let your patients know that you take their concerns [...]
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TAMPA, FL – iCare Health Solutions, LLC (iCare) has announced that its Diabetic Retinal Exam (DRE) patient outreach program has helped five of its Florida-based Medicare Advantage partners earn the CMS Five-Star rating for their Healthcare Effectiveness Data and Information Set (HEDIS) Diabetic Retinal Exam (DRE) measure. “Achieving five stars for the DRE measurement is difficult,” says Tamara Bruns, Executive Vice President of Care Delivery Transformation at iCare. “It requires a strategic approach and ongoing effort to overcome geographical, socioeconomic, and communication challenges to reach our targeted populations. For five health plans to achieve the five-star rating is rare. Our team did an outstanding job. We are incredibly proud of this accomplishment.” iCare works with its contracted HEDIS health plan partners by targeting members who are non-compliant for their [...]
Did you know that there are many types of glaucoma? This fact may be surprising to many because when people think of glaucoma, they typically think of a condition that causes high pressure in the eye. However, there is more than one type of glaucoma. Each is different. All of them pose the risk of sight loss. This article reviews several types of glaucoma and their causes. What is Glaucoma? Glaucoma is an eye disease that is one of the leading causes of blindness. All types of glaucoma have the potential to damage the optic nerve. The optic nerve connects the eye to the brain, sending information that lets us see. Damage to the optic nerve causes sight loss that may lead to total blindness. When an optic nerve is [...]
Tips for Choosing Eye-Safe Toys this Holiday Around this time of year, you will no doubt run across a broadcast of the holiday film “A Christmas Story.” The film is told through the eyes of a 9-year-old boy named Ralphie who wants a BB gun for Christmas. As he tries to convince the adults in his life that the toy is safe, he is always met with the response, “You’ll shoot your eye out!” While the refrain is played for comedy, toy safety is not a laughing matter. The U.S. Consumer Product Safety Commission reported that emergency rooms treat over 251,000 toy-related injuries a year. Forty-four percent of those injuries are to the head or the face. A 2016 study published in JAMA Ophthalmology  reported that basketball, baseball, and air guns [...]
Considering Novelty Contact Lenses This Halloween? Visit Your Optometrist First. Halloween is around the corner. If you’re considering purchasing novelty or special effect contact lenses to perfect your cat, devil or zombie look, keep your eyes safe and plan a trip to your optometrist first. Why should I go to an optometrist before I order novelty contact lenses? While novelty contact lenses are easily accessible from online retailers and other sources, the U.S. Food and Drug Administration warns not to buy novelty contact lenses that don't require prescriptions. Purchasing novelty contact lenses without a prescription can result in infections or even significant damage to the eye, which could lead to irreversible sight loss. What damage can non-prescription special effects contact lenses cause? According to the American Academy of Ophthalmology, [...]
Why Comprehensive Exams are a Better Method for Early Glaucoma Detection. Glaucoma is one of the leading causes of blindness in the United States and the leading cause of irreversible blindness. Called the “silent thief of sight,” the disease can reach an advanced stage long before visible changes in vision occur. Unfortunately, many people believe that they do not have the disease because they had a normal “air puff” screening. An estimated three million Americans have glaucoma, but only half know it. Glaucoma is a complex disease caused by damage to the optic nerve. There are many types of glaucoma. The most common type of glaucoma is narrow-angle glaucoma, which accounts for 70% of all adult cases of the disease. In early stages, patients do not experience symptoms. Because of this, [...]